AI-Powered UX Audit Services That Plug Conversion Leaks

Somewhere between landing and checkout, people are dropping off. Our user experience audit pairs AI analysis with hands-on review by UX specialists to show you exactly where they leave and what to fix first.

Claim Your Free UX Audit

Claim Your Free UX Audit

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Projects Delivered

Projects Delivered

250

250

+

+

Global Clients

Global Clients

50

50

+

+

Client Satisfaction

Client Satisfaction

95

95

%

%

Countries Served

Countries Served

12

12

+

+

Signs You Need a UX Design Audit

Analytics show you the drop-offs. An audit explains them.

Find My UX Problems

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High Traffic, Low Conversions
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Rising Cart Abandonment
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Support Tickets Keep Climbing
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New Features Nobody Uses
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Metrics Dropped After a Redesign
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Your UI Looks Behind Competitors
Woman working on computer in store

Plenty of people visit. Very few sign up, book, or buy, and nobody's sure why.

Growth graph icon
High Traffic, Low Conversions
Cart graph icon
Rising Cart Abandonment
Question graph icon
Support Tickets Keep Climbing
User graph icon
New Features Nobody Uses
Growth graph icon
Metrics Dropped After a Redesign
Doc. graph icon
Your UI Looks Behind Competitors
Woman working on computer in store

Plenty of people visit. Very few sign up, book, or buy, and nobody's sure why.

What Our UX Audit Services Include

We review every key touchpoint and surface the usability, conversion, and performance problems costing you customers.

Get My Audit Scope

PHASE-1

AI Behavioral Diagnostics

User Journey Analysis

AI-powered heatmaps and session recordings show how people move through your site and exactly where they get stuck or leave.

Analytics & Tracking Review

We check your analytics setup, event tracking, and funnels to make sure every important action is actually being recorded. Bad data leads to bad decisions.

Man analyzing user behavioral analytics on computer
Designer reviewing user experience layout wireframes
Professional tracking competitive analytics on desktop

PHASE-1

AI Behavioral Diagnostics

User Journey Analysis

AI-powered heatmaps and session recordings show how people move through your site and exactly where they get stuck or leave.

Analytics & Tracking Review

We check your analytics setup, event tracking, and funnels to make sure every important action is actually being recorded. Bad data leads to bad decisions.

Man analyzing user behavioral analytics on computer
Designer reviewing user experience layout wireframes
Professional tracking competitive analytics on desktop

Types of UX Audit Services

Every product breaks in its own way. We match the audit to what you've built, so the fixes actually move your numbers.

Pick My Audit Type

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Ecommerce Website Design Audit

We find what's lowering conversions and cart value, especially on mobile, where most shoppers browse.

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Product page clarity

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Cart abandonment fixes

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Checkout flow review

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Website & Web App UX Audit

A website ux audit covering speed, navigation, and usability, so visitors find what they need without hunting for it.

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Navigation flow check

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Interface consistency review

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Page speed and interaction issues

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Mobile App UX Audit

Onboarding, gestures, and screen layouts, reviewed on real devices.

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Onboarding flow check

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Navigation and gestures

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Screen responsiveness

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SaaS Product UX Audit

We look at where users stall between sign-up and becoming active, paying customers.

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Onboarding and activation

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Dashboard usability

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Feature adoption

Cart icon

Ecommerce Website Design Audit

We find what's lowering conversions and cart value, especially on mobile, where most shoppers browse.

Check Icon

Product page clarity

Check Icon

Cart abandonment fixes

Check Icon

Checkout flow review

Screen Icon

Website & Web App UX Audit

A website ux audit covering speed, navigation, and usability, so visitors find what they need without hunting for it.

Check Icon

Navigation flow check

Check Icon

Interface consistency review

Check Icon

Page speed and interaction issues

Phone Icon

Mobile App UX Audit

Onboarding, gestures, and screen layouts, reviewed on real devices.

Check Icon

Onboarding flow check

Check Icon

Navigation and gestures

Check Icon

Screen responsiveness

Cloud Icon

SaaS Product UX Audit

We look at where users stall between sign-up and becoming active, paying customers.

Check Icon

Onboarding and activation

Check Icon

Dashboard usability

Check Icon

Feature adoption

Real Results From Our UX Audit Services

We find the leak, fix it, and measure what comes back. Here's how that's played out for our clients.

Cars24

A complete UI/UX audit of Cars24, evaluating both buyer and seller journeys on the used car marketplace.

UX Audit

Coming soon...

Challenge

Users faced friction across search, filters, form steps, and PDP layout in both buyer and seller flows.

Solution

Conducted an end-to-end audit and delivered recommendations to simplify forms, optimize PDP hierarchy, and boost mobile speed.

Cars24 Mockup
Tanishq

A complete UI/UX audit of Tanishq's jewellery e-commerce experience against luxury retail standards.

UX Audit

Challenge

The website had navigation clarity issues, PDP information overload, and inconsistent layouts undercutting trust.

Solution

Delivered recommendations for stronger visual hierarchy, better filters, checkout clarity, and reinforced trust badges.

Tanishq Mockup
JustWravel

A complete UI/UX audit of JustWravel, an adventure travel and trekking experiences marketplace.

UX Audit

Redesign

Challenge

Travelers faced friction in trip discovery and booking, with weak filter usability and unclear trust signals.

Solution

Conducted a full audit and delivered recommendations for intuitive trip discovery, trust badges, and simplified booking.

Justwravel Mockup
MassMetric

MassMetric is an AI-powered Agency redesigned for a more intuitive, easy-to-navigate experience.

UI/UX Design

No code Development

Challenge

MassMetric had powerful AI models, but the interface exposed features instead of outcomes — hurting sales demos and conversion.

Solution

Restructured the product around outcomes with a new design system, cutting sales cycle time and boosting conversion 45%.

Massmetric Mockup
Behno

A complete UI/UX audit of behno, an ethical and sustainable luxury fashion D2C brand.

UX Audit

Shopify Development

Challenge

Heuristic evaluation surfaced friction in navigation, visual design, and unclear product discovery hierarchy.

Solution

Delivered recommendations to improve storytelling, PDP/PLP clarity, page load speed, and mobile responsiveness.

Behno Mockup
Barbeque Nation

Barbeque Nation is a multi-location restaurant chain website, redesigned for a fast, mobile-first booking experience across 200+ outlets.

UX Audit

Custom Development

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Challenge

Cluttered booking flow, confusing navigation, slow pages, and poor mobile UX made booking difficult, especially during peak hours.

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Solution

Redesigned UI/UX with simplified booking flow, new visual identity, dynamic promo banners, and smooth mobile-first booking on Next.js.

BBQ Mockup
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Cars24

A complete UI/UX audit of Cars24, evaluating both buyer and seller journeys on the used car marketplace.

UX Audit

Coming soon...

Challenge

Users faced friction across search, filters, form steps, and PDP layout in both buyer and seller flows.

Solution

Conducted an end-to-end audit and delivered recommendations to simplify forms, optimize PDP hierarchy, and boost mobile speed.

Cars24 Mockup
Tanishq

A complete UI/UX audit of Tanishq's jewellery e-commerce experience against luxury retail standards.

UX Audit

Challenge

The website had navigation clarity issues, PDP information overload, and inconsistent layouts undercutting trust.

Solution

Delivered recommendations for stronger visual hierarchy, better filters, checkout clarity, and reinforced trust badges.

Tanishq Mockup
JustWravel

A complete UI/UX audit of JustWravel, an adventure travel and trekking experiences marketplace.

UX Audit

Redesign

Challenge

Travelers faced friction in trip discovery and booking, with weak filter usability and unclear trust signals.

Solution

Conducted a full audit and delivered recommendations for intuitive trip discovery, trust badges, and simplified booking.

Justwravel Mockup
MassMetric

MassMetric is an AI-powered Agency redesigned for a more intuitive, easy-to-navigate experience.

UI/UX Design

No code Development

Challenge

MassMetric had powerful AI models, but the interface exposed features instead of outcomes — hurting sales demos and conversion.

Solution

Restructured the product around outcomes with a new design system, cutting sales cycle time and boosting conversion 45%.

Massmetric Mockup
Behno

A complete UI/UX audit of behno, an ethical and sustainable luxury fashion D2C brand.

UX Audit

Shopify Development

Challenge

Heuristic evaluation surfaced friction in navigation, visual design, and unclear product discovery hierarchy.

Solution

Delivered recommendations to improve storytelling, PDP/PLP clarity, page load speed, and mobile responsiveness.

Behno Mockup
Barbeque Nation

Barbeque Nation is a multi-location restaurant chain website, redesigned for a fast, mobile-first booking experience across 200+ outlets.

UX Audit

Custom Development

Svg icon

Challenge

Cluttered booking flow, confusing navigation, slow pages, and poor mobile UX made booking difficult, especially during peak hours.

Svg icon

Solution

Redesigned UI/UX with simplified booking flow, new visual identity, dynamic promo banners, and smooth mobile-first booking on Next.js.

BBQ Mockup
Arrow Icon
Arrow Icon

What Clients Found After Their Audit

Feedback from teams who used our ux audit services to find and fix what was holding their product back.

  • Svg flag

    Africa

  • Svg flag

    France

  • Svg flag

    United States

  • Svg flag

    UAE

  • Svg flag

    United Kingdom

  • Svg flag

    India

  • Svg flag

    Australia

  • Svg flag

    Singapore

  • We were impressed by the team's professionalism and dedication from start to finish. They not only delivered a high-quality product but also provided exceptional post-launch support. Their ability to adapt and optimize based on our evolving needs has made a significant impact on our business. Their collaboration process is top-notch, and we look forward to working with them again in the future.

    User image

    Annie Pham

    Operation Manager, Edgevana Inc.

    Edgevana Logo
  • Ray Thiara

    Chief Executive Officer

  • Working with this team was an absolute pleasure. From the initial kick-off meeting to the final launch, they were professional, responsive, and truly understood our vision. Their expertise transformed our ideas into a reality, and we couldn't be happier with the results. The level of trust and communication throughout the process was outstanding.

    User image

    Tamara Yannay

    Co- Founder & CEO TOMO™

    Tomo Logo
  • "We are particularly impressed by their expertise and proactive approach." Our team engaged Mad Brains Technologies to enhance our website's search engine visibility. Our primary goals were to drive more organic traffic and achieve better rankings for key search terms.

    Dean Banks

    CEO, Ventia

    Ventia Logo
  • Michael Rainor

    CTO at Vert.X Flow Technologies

  • Their attention to detail and commitment to our project were unparalleled. They took the time to understand our unique needs and crafted a strategy that perfectly aligned with our goals. The regular feedback sessions ensured that we were always on the same page, and the final product exceeded our expectations. I highly recommend their services to anyone looking for a reliable and innovative partner.

    User image

    Jeff Bryant

    Design at TOPTAL

    Toptal Logo
  • "We were most impressed by their expertise and commitment to our success." We hired Mad Brains Technologies to enhance the search engine visibility of our business website. Our main goals were to increase organic traffic and achieve higher rankings for relevant keywords.

    Ezra Jones

    CEO, Evergreen Renewables

    Evergreen Logo
  • "They provided valuable insights that improved the overall design and functionality of the site." We engaged Mad Brains Technologies to develop an e-commerce site for my company. our primary objectives were to boost online sales, improve customer experience, and simplify the shopping process for my clients.

    Jason Cline

    CEO, Trainspot, Inc.

    Trainspot Logo
  • Mahir Dhindsa

    Founder Of Tech Company

  • "They really listen to my ideas and transform them into something amazing." We hired Mad Brains Technologies to improve the user experience and interface of my mobile app. Our main goals were to make the app more intuitive, visually appealing, and user-friendly to increase user engagement and satisfaction.

    Everette Taylor

    CEO, 1stDibs

    1stDibs Logo
  • "We were most impressed by their expertise and commitment to our success." We hired Mad Brains Technologies to enhance the search engine visibility of our business website. Our main goals were to increase organic traffic and achieve higher rankings for relevant keywords.

    Winker Team

    CEO at Winker Ventures LLC

    Winkers Logo
  • Mad Brains excelled in delivering high-quality service and exceptional deliverables From the outset, Mad Brains impressed with their professionalism and deep understanding of our project requirements. They took the time to listen attentively to our needs and goals, asking insightful questions to clarify details and ensure alignment.

    Harris George

    Web Design, Digital Marketing

  • "They've brought ideas to the table that we haven't considered, making the website even better." We engaged Mad Brains Technologies to develop a simple online presence for our company. Our primary objectives were to increase our online visibility, draw in new clients, and improve the site's user experience in general.

    Jackson Owen

    CEO, Gadzoom Health

    Gadzoom Logo

What Clients Found After Their Audit

Feedback from teams who used our ux audit services to find and fix what was holding their product back.

  • Svg flag

    Africa

  • Svg flag

    France

  • Svg flag

    United States

  • Svg flag

    UAE

  • Svg flag

    United Kingdom

  • Svg flag

    India

  • Svg flag

    Australia

  • Svg flag

    Singapore

  • We were impressed by the team's professionalism and dedication from start to finish. They not only delivered a high-quality product but also provided exceptional post-launch support. Their ability to adapt and optimize based on our evolving needs has made a significant impact on our business. Their collaboration process is top-notch, and we look forward to working with them again in the future.

    User image

    Annie Pham

    Operation Manager, Edgevana Inc.

    Edgevana Logo
  • Ray Thiara

    Chief Executive Officer

  • Working with this team was an absolute pleasure. From the initial kick-off meeting to the final launch, they were professional, responsive, and truly understood our vision. Their expertise transformed our ideas into a reality, and we couldn't be happier with the results. The level of trust and communication throughout the process was outstanding.

    User image

    Tamara Yannay

    Co- Founder & CEO TOMO™

    Tomo Logo
  • "We are particularly impressed by their expertise and proactive approach." Our team engaged Mad Brains Technologies to enhance our website's search engine visibility. Our primary goals were to drive more organic traffic and achieve better rankings for key search terms.

    Dean Banks

    CEO, Ventia

    Ventia Logo
  • Michael Rainor

    CTO at Vert.X Flow Technologies

  • Their attention to detail and commitment to our project were unparalleled. They took the time to understand our unique needs and crafted a strategy that perfectly aligned with our goals. The regular feedback sessions ensured that we were always on the same page, and the final product exceeded our expectations. I highly recommend their services to anyone looking for a reliable and innovative partner.

    User image

    Jeff Bryant

    Design at TOPTAL

    Toptal Logo
  • "We were most impressed by their expertise and commitment to our success." We hired Mad Brains Technologies to enhance the search engine visibility of our business website. Our main goals were to increase organic traffic and achieve higher rankings for relevant keywords.

    Ezra Jones

    CEO, Evergreen Renewables

    Evergreen Logo
  • "They provided valuable insights that improved the overall design and functionality of the site." We engaged Mad Brains Technologies to develop an e-commerce site for my company. our primary objectives were to boost online sales, improve customer experience, and simplify the shopping process for my clients.

    Jason Cline

    CEO, Trainspot, Inc.

    Trainspot Logo
  • Mahir Dhindsa

    Founder Of Tech Company

  • "They really listen to my ideas and transform them into something amazing." We hired Mad Brains Technologies to improve the user experience and interface of my mobile app. Our main goals were to make the app more intuitive, visually appealing, and user-friendly to increase user engagement and satisfaction.

    Everette Taylor

    CEO, 1stDibs

    1stDibs Logo
  • "We were most impressed by their expertise and commitment to our success." We hired Mad Brains Technologies to enhance the search engine visibility of our business website. Our main goals were to increase organic traffic and achieve higher rankings for relevant keywords.

    Winker Team

    CEO at Winker Ventures LLC

    Winkers Logo
  • Mad Brains excelled in delivering high-quality service and exceptional deliverables From the outset, Mad Brains impressed with their professionalism and deep understanding of our project requirements. They took the time to listen attentively to our needs and goals, asking insightful questions to clarify details and ensure alignment.

    Harris George

    Web Design, Digital Marketing

  • "They've brought ideas to the table that we haven't considered, making the website even better." We engaged Mad Brains Technologies to develop a simple online presence for our company. Our primary objectives were to increase our online visibility, draw in new clients, and improve the site's user experience in general.

    Jackson Owen

    CEO, Gadzoom Health

    Gadzoom Logo

What Clients Found After Their Audit

Feedback from teams who used our ux audit services to find and fix what was holding their product back.

  • Svg flag

    Africa

  • Svg flag

    France

  • Svg flag

    United States

  • Svg flag

    UAE

  • Svg flag

    United Kingdom

  • Svg flag

    India

  • Svg flag

    Australia

  • Svg flag

    Singapore

  • We were impressed by the team's professionalism and dedication from start to finish. They not only delivered a high-quality product but also provided exceptional post-launch support. Their ability to adapt and optimize based on our evolving needs has made a significant impact on our business. Their collaboration process is top-notch, and we look forward to working with them again in the future.

    User image

    Annie Pham

    Operation Manager, Edgevana Inc.

    Edgevana Logo
  • Ray Thiara

    Chief Executive Officer

  • Working with this team was an absolute pleasure. From the initial kick-off meeting to the final launch, they were professional, responsive, and truly understood our vision. Their expertise transformed our ideas into a reality, and we couldn't be happier with the results. The level of trust and communication throughout the process was outstanding.

    User image

    Tamara Yannay

    Co- Founder & CEO TOMO™

    Tomo Logo
  • "We are particularly impressed by their expertise and proactive approach." Our team engaged Mad Brains Technologies to enhance our website's search engine visibility. Our primary goals were to drive more organic traffic and achieve better rankings for key search terms.

    Dean Banks

    CEO, Ventia

    Ventia Logo
  • Michael Rainor

    CTO at Vert.X Flow Technologies

  • Their attention to detail and commitment to our project were unparalleled. They took the time to understand our unique needs and crafted a strategy that perfectly aligned with our goals. The regular feedback sessions ensured that we were always on the same page, and the final product exceeded our expectations. I highly recommend their services to anyone looking for a reliable and innovative partner.

    User image

    Jeff Bryant

    Design at TOPTAL

    Toptal Logo
  • "We were most impressed by their expertise and commitment to our success." We hired Mad Brains Technologies to enhance the search engine visibility of our business website. Our main goals were to increase organic traffic and achieve higher rankings for relevant keywords.

    Ezra Jones

    CEO, Evergreen Renewables

    Evergreen Logo
  • "They provided valuable insights that improved the overall design and functionality of the site." We engaged Mad Brains Technologies to develop an e-commerce site for my company. our primary objectives were to boost online sales, improve customer experience, and simplify the shopping process for my clients.

    Jason Cline

    CEO, Trainspot, Inc.

    Trainspot Logo
  • Mahir Dhindsa

    Founder Of Tech Company

  • "They really listen to my ideas and transform them into something amazing." We hired Mad Brains Technologies to improve the user experience and interface of my mobile app. Our main goals were to make the app more intuitive, visually appealing, and user-friendly to increase user engagement and satisfaction.

    Everette Taylor

    CEO, 1stDibs

    1stDibs Logo
  • "We were most impressed by their expertise and commitment to our success." We hired Mad Brains Technologies to enhance the search engine visibility of our business website. Our main goals were to increase organic traffic and achieve higher rankings for relevant keywords.

    Winker Team

    CEO at Winker Ventures LLC

    Winkers Logo
  • Mad Brains excelled in delivering high-quality service and exceptional deliverables From the outset, Mad Brains impressed with their professionalism and deep understanding of our project requirements. They took the time to listen attentively to our needs and goals, asking insightful questions to clarify details and ensure alignment.

    Harris George

    Web Design, Digital Marketing

  • "They've brought ideas to the table that we haven't considered, making the website even better." We engaged Mad Brains Technologies to develop a simple online presence for our company. Our primary objectives were to increase our online visibility, draw in new clients, and improve the site's user experience in general.

    Jackson Owen

    CEO, Gadzoom Health

    Gadzoom Logo

Why MadBrains for UX Audit Services

What our clients value most, backed by a 4.9 rating on Clutch and 5.0 on GoodFirms.

Website logo
Expertise user icon

AI Data, Human Judgment

AI spots the patterns. Experienced UX specialists decide what they mean and what to fix.

User icon

We Learn Your Business First

Your goals and users come first, before we look at a single screen.

User growth icon

We Track What Happens Next

After your team makes the fixes, we measure the change in conversions so you can see what the audit was worth.

Data backed icon

Every Finding Has Evidence

Each recommendation is backed by analytics, benchmarks, or recorded user behavior. No opinions dressed up as insights.

Why MadBrains for UX Audit Services

What our clients value most, backed by a 4.9 rating on Clutch and 5.0 on GoodFirms.

Website logo
Expertise user icon

AI Data, Human Judgment

AI spots the patterns. Experienced UX specialists decide what they mean and what to fix.

User icon

We Learn Your Business First

Your goals and users come first, before we look at a single screen.

User growth icon

We Track What Happens Next

After your team makes the fixes, we measure the change in conversions so you can see what the audit was worth.

Data backed icon

Every Finding Has Evidence

Each recommendation is backed by analytics, benchmarks, or recorded user behavior. No opinions dressed up as insights.

Webstie logo background image

Find Out What's Costing You, Users

Our UX audit services end with a prioritized fix list built for your product, so your team knows exactly where to start the next morning.

Start the Diagnosis

Start the Diagnosis

01

Discover

We map your user journeys with AI-powered heatmaps and session data to see exactly where friction happens.

01

Discover

We map your user journeys with AI-powered heatmaps and session data to see exactly where friction happens.

02

Diagnose

Then we dig into why people drop off, checking usability, content, and trust signals against your goals.

02

Diagnose

Then we dig into why people drop off, checking usability, content, and trust signals against your goals.

03

Recommend

You get a prioritized roadmap showing what to fix first and the likely impact of each change.

03

Recommend

You get a prioritized roadmap showing what to fix first and the likely impact of each change.

04

Track

After your team ships the fixes, we measure the change in conversions so you can see the return on every one.

04

Track

After your team ships the fixes, we measure the change in conversions so you can see the return on every one.

Team reviewing UX audit dashboard

How We Audit UX Design in 4 Stages

Book My Free Audit Call

Book My Free Audit Call

What a User Experience Audit Gets You

A clear picture of how people use your product and a plan for making it easier for them to say yes. Fewer obstacles between a visitor and a finished purchase or sign-up. For online stores, it's often the fastest route to ecommerce conversion optimization without spending more on ads.

Reduce Drop-Offs

We pinpoint the exact steps where people quit, so your team fixes the right screens first.

Make Decisions Based on Data

Stay Ahead of Competitors

Reduce Drop-Offs

We pinpoint the exact steps where people quit, so your team fixes the right screens first.

Make Decisions Based on Data

Stay Ahead of Competitors

UX Audit FAQs

The questions we get asked most, answered directly.

Most audits take 2–4 weeks. A focused UX design audit on one flow, like checkout or onboarding, can be done in about a week, while a full product review across several user journeys sits at the longer end. You'll get a firm timeline once we've seen the scope.

1. How long does a UX audit take?

Ecommerce, SaaS, healthcare, travel, real estate, education, and B2B tech. For online stores, an ecommerce website design audit is one of our most requested projects, since small checkout fixes tend to show up in revenue fast.

2. Which industries do you work with?

Look at what a small lift in conversions would be worth to you. If an extra 1–2% of visitors buying or signing up would cover the cost, the audit usually pays for itself. That's especially true in ecommerce conversion optimization, where every checkout step has a direct revenue number attached.

3. How do I know if the audit will pay off?

You get a prioritized fix list, a walkthrough call, and clear next steps. Your team can make the changes in-house, or we can design and build them for you. Many clients use our ux audit services again after launch to measure what changed.

4. What happens once the audit is done?

We combine AI-powered behavior data, like heatmaps and session recordings, with a manual review against usability standards. To audit UX design properly, you need both: the data shows where people struggle, and the expert review explains why. Every user experience audit ends with evidence for each finding.

5. How do you audit UX design?

Slightly. A website ux audit focuses more on navigation, page speed, content, and conversion paths. App audits spend more time on onboarding, gestures, and feature adoption. The method is the same, but the checklist changes.

6. Is a website UX audit different from an app audit?

Person in red cap using laptop

Ready to start? Tell us about your project

One form, one team, one response within 24 hours no separate 'discovery' step needed before we actually talk

  • Svg icon

    Expert Team

  • Svg icon

    NDA Protected

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    Quick Response

  • Svg icon

    Free Consultation

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    Own your IP

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    In-House Development Team

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    Fixed-Scope Quotes

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    1k+ Projects

TRUSTED BY 11,000+ GROWING BUSINESSES

  • Alien Monkey Logo
  • Fetch&Funnel Logo
  • Trooper Logo
  • justwravel Logo
  • Avant garde Logo
  • Gallagher ai Logo
  • BBQ Logo
  • Behno Logo

Let’s Build Something Great Together

Person in red cap using laptop

Ready to start? Tell us about your project

One form, one team, one response within 24 hours no separate 'discovery' step needed before we actually talk

  • Svg icon

    Expert Team

  • Svg icon

    NDA Protected

  • Svg icon

    Quick Response

  • Svg icon

    Free Consultation

  • Svg icon

    Own your IP

  • Svg icon

    In-House Development Team

  • Svg icon

    Fixed-Scope Quotes

  • Svg icon

    1k+ Projects

TRUSTED BY 11,000+ GROWING BUSINESSES

  • Alien Monkey Logo
  • Fetch&Funnel Logo
  • Trooper Logo
  • justwravel Logo
  • Avant garde Logo
  • Gallagher ai Logo
  • BBQ Logo
  • Behno Logo

Let’s Build Something Great Together

Explore Our Other Services

Need more than a website? Here's what else we can help with

Signs It's Time for a UX Audit

High traffic graph icon
High traffic graph icon

High Traffic, No Conversion

Visitors are coming, but signups aren't.

Rising Icon
Rising Icon

Rising Cart Abandonment

Users drop off right before checkout.

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Chat Icon

Repetitive Support Tickets

Same basic questions, again and again.

Adoption Icon
Adoption Icon

Low Feature Adoption

Great features nobody's using.

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Metrics Icon

Metrics Dropped Post-Revamp

Numbers fell after your last redesign.

Screen Icon
Screen Icon

Outdated UI

Losing ground to sleeker competitors.

Discuss your Idea

Discuss your Idea

An Audit for Every Product

Cart Icon
Cart Icon

E-commerce

Product pages to checkout, fixed.

Screen Icon
Screen Icon

Web App

Smoother navigation, end to end.

Phone Icon
Phone Icon

Mobile App

Better onboarding, every device.

Cloud Icon
Cloud Icon

SaaS

Higher activation and adoption.

Discuss your Idea

Discuss your Idea

What's In Every MadBrains Audit

Behavioral Diagnostics

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User journey heatmaps

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analytics audit.

PHASE-1

ROI & Competitive Edge

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Competitor benchmarking

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conversion tracking.

PHASE-2

Usability Revamp

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Navigation

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Mobile, content

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trust audit.

PHASE-3

Let’s Claim Your Free UX Analysis

Discuss your Idea

Discuss your Idea

Why MadBrains Is the Right Partner for Your Next UX Audit

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Expertise user icon

Expertise That Works

AI + real UX experience.

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User client icon

Client-First Approach

Tailored to your goals.

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Graph growth icon

Measurable Results

We track what actually moved.

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Data icon

Data-Backed Insights

Backed by User Analytics

The Answers You've Been Looking For

Timeline varies by project scope, but most audits move through our full diagnostic process within a few focused weeks.

1. How long does a UX audit take?

Our expertise lies in e-commerce funnel optimization, SaaS product onboarding improvement, simplification of complex FinTech & healthcare applications, and optimization of digital marketplaces in order to remove friction.

2. In which industries do you operate?

Expect to see more conversion rates, fewer drop-offs, better retention rates, and savings on development costs from the prioritization of products using data.

3. What are some signs that it pays off in terms of ROI?

We don't disappear after the report. We track your key metrics post-implementation so you can see exactly how much each fix moved the needle.

4. What comes next once the audit is done?

Timeline varies by project scope, but most audits move through our full diagnostic process within a few focused weeks.

1. How long does a UX audit take?

Our expertise lies in e-commerce funnel optimization, SaaS product onboarding improvement, simplification of complex FinTech & healthcare applications, and optimization of digital marketplaces in order to remove friction.

2. In which industries do you operate?

Expect to see more conversion rates, fewer drop-offs, better retention rates, and savings on development costs from the prioritization of products using data.

3. What are some signs that it pays off in terms of ROI?

We don't disappear after the report. We track your key metrics post-implementation so you can see exactly how much each fix moved the needle.

4. What comes next once the audit is done?

AI-Powered UX Audit Services That Plug Conversion Leaks

Somewhere between landing and checkout, people are dropping off. Our user experience audit pairs AI analysis with hands-on review by UX specialists to show you exactly where they leave and what to fix first.

Claim Your Free UX Audit

Claim Your Free UX Audit

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250+

Projects
Delivered

50+

Global
Clients

95%

Client
Satisfactions

12+

Countries
Served

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Trusted by businesses across the globe

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  • We were impressed by the team's professionalism and dedication from start to finish. They not only delivered a high-quality product but also provided exceptional post-launch support. Their ability to adapt and optimize based on our evolving needs has made a significant impact on our business. Their collaboration process is top-notch, and we look forward to working with them again in the future.

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    Annie Pham

    Operation Manager, Edgevana Inc.

  • Ray Thiara

    Chief Executive Officer

    Ray Thiara

    Chief Executive Officer

  • Working with this team was an absolute pleasure. From the initial kick-off meeting to the final launch, they were professional, responsive, and truly understood our vision. Their expertise transformed our ideas into a reality, and we couldn't be happier with the results. The level of trust and communication throughout the process was outstanding.

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    Tamara Yannay

    Co- Founder & CEO TOMO™

  • "We are particularly impressed by their expertise and proactive approach." Our team engaged Mad Brains Technologies to enhance our website's search engine visibility. Our primary goals were to drive more organic traffic and achieve better rankings for key search terms.

    Dean Banks

    CEO, Ventia

  • Michael Rainor

    CTO at Vert.X Flow Technologies

    Michael Rainor

    CTO at Vert.X Flow Technologies

  • Their attention to detail and commitment to our project were unparalleled. They took the time to understand our unique needs and crafted a strategy that perfectly aligned with our goals. The regular feedback sessions ensured that we were always on the same page, and the final product exceeded our expectations. I highly recommend their services to anyone looking for a reliable and innovative partner.

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    Jeff Bryant

    Design at TOPTAL

  • "We were most impressed by their expertise and commitment to our success." We hired Mad Brains Technologies to enhance the search engine visibility of our business website. Our main goals were to increase organic traffic and achieve higher rankings for relevant keywords.

    Ezra Jones

    CEO, Evergreen Renewables

  • "They provided valuable insights that improved the overall design and functionality of the site." We engaged Mad Brains Technologies to develop an e-commerce site for my company. our primary objectives were to boost online sales, improve customer experience, and simplify the shopping process for my clients.

    Jason Cline

    CEO, Trainspot, Inc.

  • Mahir Dhindsa

    Founder Of Tech Company

    Mahir Dhindsa

    Founder Of Tech Company

  • "They really listen to my ideas and transform them into something amazing." We hired Mad Brains Technologies to improve the user experience and interface of my mobile app. Our main goals were to make the app more intuitive, visually appealing, and user-friendly to increase user engagement and satisfaction.

    Everette Taylor

    CEO, 1stDibs

  • "We were most impressed by their expertise and commitment to our success." We hired Mad Brains Technologies to enhance the search engine visibility of our business website. Our main goals were to increase organic traffic and achieve higher rankings for relevant keywords.

    Winker Team

    CEO at Winker Ventures LLC

  • Mad Brains excelled in delivering high-quality service and exceptional deliverables From the outset, Mad Brains impressed with their professionalism and deep understanding of our project requirements. They took the time to listen attentively to our needs and goals, asking insightful questions to clarify details and ensure alignment.

    Harris George

    Web Design, Digital Marketing

  • "They've brought ideas to the table that we haven't considered, making the website even better." We engaged Mad Brains Technologies to develop a simple online presence for our company. Our primary objectives were to increase our online visibility, draw in new clients, and improve the site's user experience in general.

    Jackson Owen

    CEO, Gadzoom Health

What You Get With Every Audit

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Convert More Traffic to Sales

Barriers between your visitors & a completed purchase or signup.

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Reduce Drop-offs

Know exactly where users abandon their journey, and fix it.

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Make Data-Backed Decisions

Every fix is grounded in real behavior, not guesswork.

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Competitive Positioning

See where you stand vs competitors, so every decision moves you ahead.

Real Results, Real Products

BBQ Nation Mockup

Barbeque Nation

Barbeque Nation is a multi-location restaurant chain website, redesigned for a fast, mobile-first booking experience across 200+ outlets.

UX Audit

Custom Development

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Challenge

Cluttered booking flow, confusing navigation, slow pages, and poor mobile UX made booking difficult, especially during peak hours.

Check Icon

Solution

Redesigned UI/UX with simplified booking flow, new visual identity, dynamic promo banners, and smooth mobile-first booking on Next.js.

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behno.com Mockup

Behno

A complete UI/UX audit of behno, an ethical and sustainable luxury fashion D2C brand.

UX Audit

Shopify Development

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Challenge

Heuristic evaluation surfaced friction in navigation, visual design, and unclear product discovery hierarchy.

Check Icon

Solution

Delivered recommendations to improve storytelling, PDP/PLP clarity, page load speed, and mobile responsiveness.

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MassMetric Mockup

MassMetric

MassMetric is an AI-powered Agency redesigned for a more intuitive, easy-to-navigate experience.

UI/UX Design

No code Development

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Challenge

MassMetric had powerful AI models, but the interface exposed features instead of outcomes — hurting sales demos and conversion.

Check Icon

Solution

Restructured the product around outcomes with a new design system, cutting sales cycle time and boosting conversion 45%.

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JustWravel Mockup

JustWravel

A complete UI/UX audit of JustWravel, an adventure travel and trekking experiences marketplace.

UX Audit

Redesign

Error Icon

Challenge

Travelers faced friction in trip discovery and booking, with weak filter usability and unclear trust signals.

Check Icon

Solution

Conducted a full audit and delivered recommendations for intuitive trip discovery, trust badges, and simplified booking.

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Cars24 Mockup

Cars24

A complete UI/UX audit of Cars24, evaluating both buyer and seller journeys on the used car marketplace.

UX Audit

Error Icon

Challenge

Users faced friction across search, filters, form steps, and PDP layout in both buyer and seller flows.

Check Icon

Solution

Conducted an end-to-end audit and delivered recommendations to simplify forms, optimize PDP hierarchy, and boost mobile speed.

Arrow Icon

Coming soon...

Tanishq Mockup

Tanishq

A complete UI/UX audit of Tanishq's jewellery e-commerce experience against luxury retail standards.

UX Audit

Error Icon

Challenge

The website had navigation clarity issues, PDP information overload, and inconsistent layouts undercutting trust.

Check Icon

Solution

Delivered recommendations for stronger visual hierarchy, better filters, checkout clarity, and reinforced trust badges.

Arrow Icon
BBQ Nation Mockup

Barbeque Nation

Barbeque Nation is a multi-location restaurant chain website, redesigned for a fast, mobile-first booking experience across 200+ outlets.

UX Audit

Custom Development

Error Icon

Challenge

Cluttered booking flow, confusing navigation, slow pages, and poor mobile UX made booking difficult, especially during peak hours.

Check Icon

Solution

Redesigned UI/UX with simplified booking flow, new visual identity, dynamic promo banners, and smooth mobile-first booking on Next.js.

Arrow Icon
behno.com Mockup

Behno

A complete UI/UX audit of behno, an ethical and sustainable luxury fashion D2C brand.

UX Audit

Shopify Development

Error Icon

Challenge

Heuristic evaluation surfaced friction in navigation, visual design, and unclear product discovery hierarchy.

Check Icon

Solution

Delivered recommendations to improve storytelling, PDP/PLP clarity, page load speed, and mobile responsiveness.

Arrow Icon
MassMetric Mockup

MassMetric

MassMetric is an AI-powered Agency redesigned for a more intuitive, easy-to-navigate experience.

UI/UX Design

No code Development

Error Icon

Challenge

MassMetric had powerful AI models, but the interface exposed features instead of outcomes — hurting sales demos and conversion.

Check Icon

Solution

Restructured the product around outcomes with a new design system, cutting sales cycle time and boosting conversion 45%.

Arrow Icon
JustWravel Mockup

JustWravel

A complete UI/UX audit of JustWravel, an adventure travel and trekking experiences marketplace.

UX Audit

Redesign

Error Icon

Challenge

Travelers faced friction in trip discovery and booking, with weak filter usability and unclear trust signals.

Check Icon

Solution

Conducted a full audit and delivered recommendations for intuitive trip discovery, trust badges, and simplified booking.

Arrow Icon
Cars24 Mockup

Cars24

A complete UI/UX audit of Cars24, evaluating both buyer and seller journeys on the used car marketplace.

UX Audit

Error Icon

Challenge

Users faced friction across search, filters, form steps, and PDP layout in both buyer and seller flows.

Check Icon

Solution

Conducted an end-to-end audit and delivered recommendations to simplify forms, optimize PDP hierarchy, and boost mobile speed.

Arrow Icon

Coming soon...

Tanishq Mockup

Tanishq

A complete UI/UX audit of Tanishq's jewellery e-commerce experience against luxury retail standards.

UX Audit

Error Icon

Challenge

The website had navigation clarity issues, PDP information overload, and inconsistent layouts undercutting trust.

Check Icon

Solution

Delivered recommendations for stronger visual hierarchy, better filters, checkout clarity, and reinforced trust badges.

Arrow Icon
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Let Us Figure Out What Is Wrong With Your Product!

A UX audit is not a box-in report but a guide that we will develop for you.

Start the Diagnosis

Start the Diagnosis

Webstie logo background image

Let Us Figure Out What Is Wrong With Your Product!

A UX audit is not a box-in report but a guide that we will develop for you.

Start the Diagnosis

Start the Diagnosis

Our 4-Stage UX Health Check

Discovery

Map friction with AI heatmaps.

01

Diagnose

Find the "why" behind drop-offs.

02

Recommend

Prioritized fixes, ranked by impact.

03

Track

Measure real post-fix results.

04

Book Free Consultation

Book Free Consultation

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