Frequently Asked Questions

Design

Design

Clients can ensure their vision is understood by :
– Providing detailed briefs that outline their goals, preferences, and target audience.
– Sharing visual examples of designs they like and dislike.
– Engaging in kickoff meetings to discuss the project in detail.
– Maintaining open and clear communication throughout the project.
A design brief should include :
– Project objectives and goals.
– Target audience information.
– Design style and aesthetic preferences.
– Brand guidelines and key messaging.
– Specific deliverables and deadlines.
– Budget and any constraints.
Clients can provide effective feedback by :
– Being specific about what they like and don’t like.
– Relating feedback to the project goals and target audience.
– Highlighting any elements that need to change and why.
– Suggesting possible solutions or alternatives.
– Providing feedback promptly to avoid delays.
Clients should handle changes or revisions by :
– Clearly communicating the requested changes and their rationale.
– Understanding the impact of changes on the timeline and budget.
– Providing consolidated feedback to minimize the number of revisions.
– Collaborating closely with the design team to ensure changes align with the project goals.
Clients can use various tools and methods to collaborate, such as :
– Project management tools like Asana, Trello, or Basecamp.
– Design collaboration platforms like InVision, Figma, or Adobe XD.
– Regular video or phone meetings for real-time discussions.
– Email or messaging apps for quick updates and feedback.
Clients can assess the quality and effectiveness by :
– Comparing the designs to the initial brief and objectives.
– Evaluating the visual appeal and usability of the design.
– Gathering feedback from their target audience or stakeholders.
– Considering the coherence with their brand identity and message.
If clients are not satisfied with the design concepts, they should :
– Provide specific and constructive feedback on what’s not working.
– Discuss potential alternatives or adjustments with the design team.
– Ensure the design team understands the core issues and objectives.
– Be open to multiple rounds of revisions if necessary.
Final design deliverables are typically provided in :
– The agreed-upon file formats (e.g., PNG, JPEG, PDF, AI, PSD).
– Appropriate resolutions for different uses (e.g., web, print).
– Organized folders with clearly named files.
– Additional assets like fonts, color codes, and style guides if applicable.
Clients are typically responsible for :
– Providing clear and detailed briefs.
– Participating in regular review meetings.
– Giving timely and constructive feedback.
– Making decisions and approvals promptly.
– Ensuring that all necessary resources and information are provided.
Best practices for maintaining a good client-designer relationship include :
– Establishing clear and open communication channels.
– Setting realistic expectations and timelines.
– Respecting the expertise and creative process of the design team.
– Being collaborative and open to suggestions.
– Acknowledging and appreciating good work and efforts.

Development

Development

Clients can track progress through regular updates from the development team, which may include progress reports, project dashboards, milestone tracking, and demonstration sessions. Many development teams use project management tools like Jira, Trello, or Asana to provide transparency and real-time updates.
Clients should expect the following key elements in progress reports :
– Summary of work completed since the last report.
– Current status of the project and tasks.
– Updates on any milestones achieved.
– Identification of any issues or risks.
– Plans for the next reporting period.
– Time and budget usage compared to the initial plan.
Clients should provide feedback through established communication channels such as scheduled meetings (e.g., sprint reviews, retrospectives), email, and project management tools. Clear, constructive, and timely feedback is essential to ensure that the development team can make necessary adjustments.
Clients should immediately communicate their concerns to the project manager or primary contact within the development team. It’s important to address issues early on to prevent them from escalating. Clients should provide specific examples and suggest possible solutions or adjustments to align with their expectations.
Changes in project scope are typically handled through a formal change management process. This includes documenting the requested change, assessing its impact on timelines, costs, and resources, and obtaining approval from relevant stakeholders before implementation. Clear communication and agreement on the scope changes are crucial.
Best practices for maintaining effective communication include :
– Establishing regular check-in meetings.
– Using collaborative tools for real-time updates.
– Having a single point of contact to streamline communication.
– Documenting all key decisions and changes.
– Being transparent about challenges and progress.
Clients can ensure the final product meets their expectations by :
– Clearly defining requirements and success criteria from the start.
– Actively participating in the development process through reviews and feedback.
– Conducting user acceptance testing (UAT) to verify that the product meets their needs.
– Collaborating closely with the development team to address any issues promptly.
If clients are not satisfied with the delivered product, they should :
– Communicate specific concerns and issues to the development team.
– Review the agreed-upon project requirements and success criteria.
– Work collaboratively with the development team to identify necessary changes or improvements.
– Consider a phased approach to address critical issues first and plan for subsequent enhancements.

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